Privacy Policy

Our commitment

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent, and we only use your information as described in this Privacy Policy. We view the protection of your privacy as a very important principle. We understand clearly that you and your information are among our most important assets. We store and process your information on computers located in Dubai that are protected by physical as well as technological security devices. If you object to your information being transferred or used in this way, please do not use the Site.

What we collect

We collect the information you provide when you create an account, place an order or contact us — such as your name, contact details, delivery address and order history — along with basic technical data about how you use the site.

How we use it

We use your information to process orders, provide client care, improve our service, and — only with your consent — send you news about collections. Payment details are handled by our payment provider and are not stored on our servers.

Sharing

We share information only with the partners needed to fulfil your order (for example delivery and payment providers) and where required by law. We do not sell your personal data.

Your rights

You may request access to, correction of, or deletion of your personal data, and you may unsubscribe from marketing at any time. Contact us to exercise these rights.

Security

We apply industry-standard measures to protect your information, including encryption in transit (SSL) and restricted access.

Contact

For any privacy question, email care@houseofhend.com.